An error may occur in a network admin/service account where there are group policies implemented on the network accounts. The COM error you may see is: "Retrieving the COM class factory for component with CLSID {ID} failed due to the following error: 80070005 Access is denied" A resolution......
[open]When using the ABBYY engine within Umango you may see the following error message: Retrieving the COM class factory for component with CLSID {100020D3-0000-1056-976E-008048D53AE3} failed due to the following error: 80070005 Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED)). ......
[open]This issue is only applicable to versions earlier than Umango 23. This issue can present itself in server environments that are running unsupported versions of the Access runtime. The result can be intermittent ODBC issues when Umango attempts to make database calls. When this issue occurs, the......
[open]To function properly there are 2 main urls that should be accessible to Umango. These are: Primary URLS For AI requests and license activation and syncing/checkins, the url below should be open and accessible to the Umango service: https://*.umango.com/* To enable ABBYY to activate......
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