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In order to include a sender in the recipients, there must first be a sender. What this means, is that the job must first derive from an email source. Once an email account has been set up as the source, the "Include Sender in Recipients" option will then be enabled and able for selectio
[open]In a nut-shell.. The MFD's are located on a sub-network that is out of reach for SNMP broadcasts; OR You computer/network has disabled the ability to perform network searches (SNMP walks). Discovery of MFD's over the network is achieved by use of an SNMP b
[open]The MFD may not support one-touch buttons on the device. When a job is saved, and no other job is already using the same MFD(s), the software will attempt to install a one-touch button on the MFD. There are many security hurdles that may be in place that can hinder the installation of the
[open]A network adapter (card) needs to be assigned for the given MFD. When installing to an MFD, a return IP Address is sent to the MFD so that it knows where to connect back too. When a server contains multiple network adapters (cards) and the MFD is located on the network, our softwar
[open]Umango can function alongside virtually any modern multifunction device that has a scan-to-folder function. In this scenario Umango is configured to watch the folder and process any incoming files. Our software also supports additional functionality on a limited range of brands. These cur
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