Rather that typing a long sentence, enter something like 'document separator'. This will return all the articles with the words 'document' or the word 'separator' in the title or keyword list.
On Xerox devices, where scanning from the Umango embedded application, you may see the error;
Remote directory lock failed.
To resolve this, FTP locking should be disabled. This is performed differently on different devices.For AltaLink and
When using OCR functionality within a Umango product you may experience the following error: The remote procedure call failed. (Exception from HRESULT 0x800706BE) This error occurs when the ABBYY OCR engine is not licensed and activated. This may be caused by the lic
[open]When trying to install Umango onto a device you may see the error appear "Error while installing Xerox Embedded application" that states "Excessive Failure Attempts". This error can occur if you have the incorrect username and password set up in Umango for the device. Even if you then set
[open]There are occasionally situations where you will need to deactivate an ABBYY license key. This is usually because it is a time based key that has expired. You can usually do this from within the ABBYY license manager. This procedure is as follows:On the Umango server, open a File Expl
[open]When completing the activation of Umango, you may see a warning message appear when trying to save the activation key. This is typically caused by the Umango Windows service logon account not having the necessary privileges. Before proceeding, note the activation key that has been provided during
[open]When importing or processing .msg or .eml files from a watched folder or when the option to "Process the email body like a document" is selected in a job that has email as a source configured, you may see an error describing a OperationTimeOut and that the file is unsupported. The error ma
[open]