Rather that typing a long sentence, enter something like 'document separator'. This will return all the articles with the words 'document' or the word 'separator' in the title or keyword list.
Batches are the name we give to a group documents within our workflow. For each Batch we have a collection of documents that reference a common Job. There can be many Batches active within Umango at any time and each of these Batches can be in varying states. For example, Batches can be being sca
[open]This issue is usually due to... Network permissions. Check that the service account has the correct permissions to write to the destination folder; or The network destination may not be available.
[open]This is typically an issue with the OCR engine's registration. For more details, please refer to our Knowledge Base Article on this topic.
[open]There are a number of ways the M-Files connector can be configured depending on the user requirement. It can be configured as a job for each class or as a user selectable class during processing. The later has some advantages but also some limitations. If you want a user to be able to select a do
[open]When running the Umango installer you may come across an error that stops the installation from completing successfully. In this situation it can be helpful to run the installer in logging mode to create an installation log file. The installation log will provide further information about what ha
[open]File locking in Umango is handled differently across 3 different locking scenarios:Source files (eg. watched folder): Umango will wait for the file to become available but eventually will timeout. If the wait time is exhausted then the file will be moved to the bottom of th
[open]When importing or processing .msg or .eml files from a watched folder or when the option to "Process the email body like a document" is selected in a job that has email as a source configured, you may see an error describing a OperationTimeOut and that the file is unsupported. The error ma
[open]