Rather that typing a long sentence, enter something like 'document separator'. This will return all the articles with the words 'document' or the word 'separator' in the title or keyword list.
Once processing is complete it is important that your Batch is exported. Exporting your Batch creates the image files (documents) and indexing data file and places them into the folders specified within the Job properties. This process is relatively simple and can be started manually while proces
[open]Batches are the name we give to a group documents within our workflow. For each Batch we have a collection of documents that reference a common Job. There can be many Batches active within Umango at any time and each of these Batches can be in varying states. For example, Batches can be being sca
[open]Umango can function alongside virtually any modern multifunction device that has a scan-to-folder function. In this scenario Umango is configured to watch the folder and process any incoming files. Our software also supports additional functionality on a limited range of brands. These cur
[open]In Umango 20 or later, where scanning is performed within the browser, the Umango Scan Actuator application needs to be installed and running. The correct version of the Scan Actuator is dependent on the TWAIN drivers that are installed. If you are using 64bit drivers (unlikely) then be sure to i
[open]This issue is usually due to... Network permissions. Check that the service account has the correct permissions to write to the destination folder; or The network destination may not be available.
[open]Custom Export event routines (*.exe files) can be run to process documents or related index values when batches are exported. These can be helpful in carrying out special functions that are required during export that may otherwise not be possible. Typical uses might be to insert index values int
[open]You may experience a situation where Umango creates blank pages when importing PDF documents. This may occur when Umango is importing pdf's using a watched folder from Umango's Windows service (job services). This is due to a bug in a September 2017 Windows update of .NET. To resolve t
[open]When trying to install Umango onto a device you may see the error appear "Error while installing Xerox Embedded application" that states "Excessive Failure Attempts". This error can occur if you have the incorrect username and password set up in Umango for the device. Even if you then set
[open]Umango uses FTP passive mode to transfer files from most MFD devices. Passive mode performs communication on the primary port and then the file transfer is performed over a separate data port. Depending on which Umango application you install, you need to open port 55021, 55521 or 50021 fo
[open]When installing Umango, the installer will open the Windows Firewall to allow traffic for the Umango service to carry out it's required functions. However, if you are using a firewall in addition to or instead of the Windows Firewall (Defender) then you will need to manually open some ports.<
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