Rather that typing a long sentence, enter something like 'document separator'. This will return all the articles with the words 'document' or the word 'separator' in the title or keyword list.
Batches are the name we give to a group documents within our workflow. For each Batch we have a collection of documents that reference a common Job. There can be many Batches active within Umango at any time and each of these Batches can be in varying states. For example, Batches can be being sca
[open]In Umango 20 or later, where scanning is performed within the browser, the Umango Scan Actuator application needs to be installed and running. The correct version of the Scan Actuator is dependent on the TWAIN drivers that are installed. If you are using 64bit drivers (unlikely) then be sure to i
[open]You can choose any resolution for scanning, however it is best to take into consideration the size of the file that will result and what the business archiving space/requirements are. For most documents, a 300dpi is optimum as it is detailed enough for important information (such as signa
[open]There are many ways to improve quality, however the cleaner the source, the better and less intensive the extraction process will be. Our products contain a set of filters (such as despeckling, skewing, etc) that can help clean up a document, but again, it is always best to start at the s
[open]On Xerox devices, where scanning from the Umango embedded application, you may experience a situation where a scan completes through the ADF and Umango does not progress and complete the workflow. This situation can occur when the scan is initiated using the Xerox device's hardware "Start
[open]Umango uses a web socket to communicate with the Umango Scan Actuator when connecting to TWAIN scanners. When https is enabled on your Umango server you will need to create a security exception in the browsers of any client workstations that plan to use TWAIN scanning. This is because the web soc
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